Village of Palatine
Residents of Palatine may place an unlimited amount of household trash out for weekly collection. No personal cans are allowed at the curb. We try to be regular with our collection times but we may arrive earlier or later on your collection day, please have your material out by 6:30 AM to be assured pick up.
Residents have the option to rent 95 gallon cart for refuse collection. Palatine residents may contact Groot at 800-244-1977 to order their cart for delivery. The 95 gallon cart is optional and not required. The cost is $2.50 per month paid annually in January. Residents ordering carts for the remainder of 2012 will receive a prorated rental amount which must be paid via credit card upon ordering. Plastic & metal containers other than the designated Groot carts are not permitted. Groot will not service carts purchased in area stores as they are not compatible with our automated lift systems. Residents are required to place all refuse in plastic bags if carts are not being used.
Palatine residents may elect to rent a smaller 65 gallon or 35 gallon cart if minimal weekly volumes are being generated. We ask that if a smaller cart is being rented, please limit the amount of refuse so it fits in the smaller cart. The rental cost for the smaller cart is the same as the 95 gallon cart which is $2.50 per month.
Fluorescent bulbs, needles, paint tires etccreate special problems, please click here for help.
Bulk items such as a couch or dresser or up to 2 cubic yards (3' x 3' x 6') of miscellaneous debris or construction material will be collected each week at no additional charge. Construction type debris should be stacked or bundled in lengths no longer than 4 feet and no larger than 2 feet in diameter.
- Carpeting should be in rolls no longer than 4 feet long and two feet in diameter and taped.
- In general try and keep any loose material bundled and neat so we can pick up.
- Stone, concrete, and dirt can only be picked up in containers and cannot weigh more than 45lbs. per container.
Electronic Waste Collection - "e-waste":
The Illinois Electronic Products Recycling and Reuse Act prohibits any person from allowing or to cause mixing of any of the items listed with municipal waste that is intended for disposal at a landfill.
Groot Industries offers collection of these items directly from your home for an additional fee; however, you must call in advance to schedule a pick-up and make arrangements.
All items collected will be recycled and rendered inoperable. Due to the sensitive nature of some electronic items (computer hard drives or storage devices), we prefer to pick up items from the front, side, or top of drive locations.
Customers also have the option to bring their items directly to drop-off sites throughout the area, most of which are for no charge. Please visit the where and how page of our site and click on your county and then your town to search for area drop–off locations.
65 gallon totes are provided to single family homes and 35 gallon totes are provided to town homes for your use. All recyclables may be mixed together in one container, no sorting is needed. Do not put recyclables in plastic bags. Click here for a list of Recyclable Materials
Yard Waste Program:
State law requires us to pick up yard waste separately from general waste. Our program begins on April 1st and ends December 1st. Leaves and grass clippings must be placed in two-ply, 30 gallon, Kraft type paper bags and bags must not weigh more than 50 pounds each. Yard waste in plastic bags will NOT be collected. Plastic tape and silver duct tape must not be used to close the bag because it will not decompose in the compost. Brush and small limbs must be tied into bundles with twine or string and may not exceed 4 ft in length, 2 ft. in diameter, or 50 pounds. Logs greater than 6 inches do not require a sticker and should be disposed of with garbage; there is a 1 cubic yard limit. Residents that are in a town home association are exempt from yard waste pick up.
Christmas trees will be collected on you regular collection day.
State law requires us to collect any white good type of appliance such as refrigerators, ovens; washers etc. separately and recycle them. Appliances are picked up on Wednesday at no charge to residents. Please call Groot 24 hours in advance to schedule a pick up.
Special pick-ups and extra garbage:
If you find you need extra rubbish picked up on a day other than your normal service day or you have more than 1 cubic yard of construction type debris there will be an extra charge.
Some items are just too big or heavy for our people to handle without special equipment, in that case your driver may have to leave it so special arrangements can be made. In this event special charges will apply. Please call and check first if you think what you have placed out falls in this category.
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
*Collections will be delayed one day after a holiday
*If the holiday falls on a Sunday there will be no collection on Monday and services will be delayed one day for the remainder of the week.
*If the holiday falls on a Saturday there will be no change to your regular pick up day
*If a holiday falls on a weekday service will be delayed one day later for the remainder of the week.