Unincorporated Des Plaines
Refuse: Service includes collection of unlimited household refuse. Residents are allowed to use garbage cans or bags that are not larger than 32 gallons and do not weigh more than 45 pounds each. We try to be regular with our collection times but we may arrive earlier or later on your collection day, please have your material out by 6:00 AM to be assured pick up.
Electronic Waste Collection - "e-waste":
The Illinois Electronic Products Recycling and Reuse Act prohibits any person from allowing or to cause mixing of any of the items listed with municipal waste that is intended for disposal at a landfill.
Groot Industries offers collection of these items directly from your home for an additional fee; however, you must call in advance to schedule a pick-up and make arrangements.
All items collected will be recycled and rendered inoperable. Due to the sensitive nature of some electronic items (computer hard drives or storage devices), we prefer to pick up items from the front, side, or top of drive locations.
Customers also have the option to bring their items directly to drop-off sites throughout the area, most of which are for no charge. Please visit the where and how page of our site and click on your county and then your town to search for area drop–off locations.
Tough Items: Fluorescent bulbs, needles, paint, tires etc... create special problems, please click here for help.
Recycling: Unlimited recycling service is provided. You may use a personal container not exceeding 32 gallons but it must be clearly marked "Recycling only". All recyclables may be mixed together in one container, no sorting is needed. Do Not put your recyclables in plastic bags. Click here for a list of Recyclable Materials
Yard Waste: Available by "Subscription only". State law requires us to pick up yard waste separately from general waste. Our program includes one 95 gallon container for your use. Collections begin April 1st and end November 30th, no credits or prorates are available for residents that sign up in the middle of the season. All yard waste material must be placed inside the 95 gallon cart provided. Tree limbs, branches or brush must be cut to no more than 4 feet in length and placed in the container. Any brush or branches outside of the container must be cut down to 4 feet in length and bundled no greater than 2 feet in diameter. You will be required to call the office before your service day as there will be an extra charge for each extra bundle or bag. Yard waste in plastic bags will NOT be collected.
Will Call Yard Waste: We have made available for those residents that only wish to have their yard waste picked up occasionally, a "Will Call" program. You may find this very cost effective for those who wish to do spring and fall clean-ups but leave their clippings lay the rest of the year. Simply call in prior to your normal collection day and arrange for payment. Charges are per bag or bundle placed out for collection and $15.00 minimum will apply. Reminder-only biodegradable paper type yard waste bags may be used.
Large Items: One large item such as a couch or dresser or 1 cubic yard (3’x 3’x 3’) of miscellaneous debris or construction material will be collected each week for no additional charge. Construction type debris should be stacked or bundled in lengths no longer than 4 feet and no larger than 2 feet in diameter.
- We will consider a box spring and mattress as one large item
- Carpeting should be in rolls no longer than 4 feet and two feet in diameter and taped. We consider 5 rolls to be one large item.
- In general try and keep any loose material bundled and neat so we can pick up.
- Stone, concrete, and dirt can only be picked up in containers and cannot weigh more than 45 pounds per container. Two containers will be considered one large item.
Appliances: State laws require us to collect any "white good" type of appliances such as refrigerators, ovens, washers etc. separately and recycle them. There is a fee per item for collection and you are required to call the office to schedule and make arrangement's for payment.
Special pick-ups and extra garbage: If you find you need extra rubbish picked up all at one time there will be an extra charge of $22.00 per cubic yard and you must call the office to arrange for scheduling and payment. If you choose to have your clean-up done on a day other than your normal service day an extra trip fee will be charged.
Oversized/Overweight Items: Some items are just too big or heavy for our people to handle without special equipment, in that case your driver may leave it so special arrangements can be made. In this event special charges will apply. Please call and check first if you think what you have placed out falls in this category.
Container Rental: Groot Industries has available to rent 95 gallon capacity trash containers and 65 gallon recycling containers. Containers are easily wheeled around and have lids. We also have 18 gallon recycling bins available for purchase. Call us for more details.
Senior Discount: We offer seniors over the age of 65 a 10% discount on their bill. Proof of age must be sent to Groot Industries to the attention of the Billing Department.
Vacation Policy: Residents are required to call Groot PRIOR to stopping service for extended vacations. Vacation hold must be a minimum of 4 weeks and there is not a maximum. Residents must provide a return date and all balances must be paid before the hold can be applied; credit will be issued the following billing cycle.
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
*Collections will be delayed one day after a holiday
*If the holiday falls on a Sunday there will be no collection on Monday and services will be delayed one day for the remainder of the week.
*If the holiday falls on a Saturday there will be no change to your regular pick up day
*If a holiday falls on a weekday service will be delayed one day later for the remainder of the week.